Shipping policy
Delivery Policy – Closet London
Order processing
We need up to 3 working days to process your order once it has been placed. On weekdays this is usually quicker, but orders placed late on a Friday or at the weekend may take slightly longer to process.
Delivery time after processing
Delivery takes 8 to 12 working days on average after processing. Our aim is to make shopping and delivery as smooth as possible. If you have any questions, our customer service team will be happy to help.
Placing an order
Ordering from Closet London is simple, quick and secure. Please follow these steps:
- Go to the product page and click "Add to Bag".
- Check that you have selected the right size or colour.
- Open your bag, click "Check out" and enter your delivery and contact details.
- Continue to delivery to confirm your address.
- Continue to payment and choose your preferred payment method:
- Credit and debit cards (American Express, Mastercard, Visa)
- Apple Pay
- PayPal
Then complete your order and follow the on-screen instructions. All prices are shown in pounds sterling (GBP).
Security
All payments on Closet London are protected by SSL encryption, so your payment is safe and secure. If you run into any problem while ordering, our customer service team will be happy to help.
Delivery costs
Free delivery
We offer free delivery on all orders, regardless of quantity.
Order dispatch
Once you have chosen your item, we will start processing and dispatching it as quickly as possible. You will receive an email with tracking information once your order has been dispatched, and you can follow it at any time on our Track Your Order page.
Our commitment to sustainability
To keep prices fair and reduce our environmental impact, we group orders together and only dispatch once a certain quantity is reached.
Need faster delivery?
If you would like expedited or priority delivery, please contact our customer service team by email and we will be happy to help you find the best solution.
Email: info@closetbudapest.com
